FAQ

If you don’t charge advisor fees, how does Super Prophets make money?

Fat Prophets receives a promoter fee in return for distributing Super Prophets. Please refer to the relevant PDS and our Financial Services Guide for more information on how all fees are calculated.

If I have a problem with the investment platform who will be there to help me?

Our Super Prophets client service centre is available to assist you on 1300 88 11 77 or you can email us directly at help@superprophets.com.au. However, in the event of the transaction site being down, you will need to wait until it becomes live again. Super Prophets will have no authority to act on your behalf.

Can I trade in CFDs, FOREX, commodities, international and alternative investments through Super Prophets?

Super Prophets has a number of potential investment options, all of which you can discover within the Product Disclosure Statement.

I already have a financial advisor I trust can they still be part of my team if I join Super Prophets?

Of course, at Super Prophets we think it’s important that clients obtain independent personal advice for their financial circumstances and needs. We’re flexible and more than happy to work with you to customise your Super Prophets experience so that you have the best possible team working for you.

Do you offer financial advice?

Super Prophets is backed by our experienced team of wealth advisors, researchers and analysts at Fat Prophets via our online research reports detailing buy and sell recommendations. However, the investment advice provided by Fat Prophets is general advice only. This advice does not take into account your particular objectives, financial situation or needs and because of that you should, before acting on the advice, consider the appropriateness of the advice with regard to your personal objectives, financial situation and needs.

Will Super Prophets help me with my SMSF compliance like tax, accounting and audits?

Super Prophets Full SMSF Service provides a comprehensive service to help fulfil your responsibilities and obligations to more simply manage the complex administrative and compliance burden that is inherent in an SMSF. Services includes: administration of your investments and transacting through Invest Direct, daily reporting, property and loan administration, ongoing administration and record keeping of your SMSF, ongoing monitoring of your SMSF including SMSF tax returns, financials and audit. For more information, please refer to our Full SMSF Service Guide.

How does Super Prophets come to make stock recommendations?

To access stock recommendations you will need to subscribe to Fat Prophets research service. This combines a top down selection process with respect to key sectors and themes in the market, then finds the right stocks using bottom up value driven selection criteria. Fat Prophets carry out fundamental and technical analysis to deliver the best all-round opportunities to grow your wealth. This is the essence of our approach. You can read more about the Fat Prophets approach to stock selection on the Fat Prophets website.

Do you offer full service one-one-one advisory and management?

Super Prophets provides general investment advice only. This information or advice does not take into account your particular objectives, financial situation or needs and because of that you should, before acting on the advice, consider the appropriateness of the advice with regard to your personal objectives, financial situation and needs.

Are there any exit fees for your service if I decide to leave?

No asset based fees will be charged if you choose to close your investment, however other fixed cost charges may apply. Any management costs and service fees accrued but not yet paid would be deducted from your account prior to the cash and securities in your account being transferred out. For more information, please refer to the appropriate PDS and Fat Prophets Financial Services Guide for details of all fees and charges applicable to Super Prophets.

What kinds of returns can I expect to make if I choose to invest with Super Prophets?

Returns are dependent on the performance of the underlying investments selected which can fall as well as rise in value, resulting in capital losses or capital profits. Investors should not take past performance as an indication of future performance. The general market and economic conditions that existed in the past could be different in the future and these differences could have significant impact on investment returns. You have control over what investment options you use, however no investment option is ever guaranteed – When making your decision be sure to read the PDS carefully before deciding which investment option is right for you. For more information, you can refer to our Investment Guide.

Will my experience be completely online or can I work with a real person?

Super Prophets’ online platform is designed to provide you with a consolidated view to help you manage all of your investments. Super Prophets will take care of the administration of your investments and you’ll have online access to the most recently available information regarding your portfolio, timely tax records as well as access to useful tools and education services. You’ll have the power to transact whenever you want. Our experienced team of wealth advisors, researchers and analysts at Fat Prophets will also provide research and recommendations on equities and managed investments to help you along your investor journey.

As well as having 24/7 online access to your account our Australian based technical support team service is available when you need it. For general enquiries, our Super Prophets client service centre is available to assist you on 1300 88 11 77 or you can always email us at help@superprophets.com.au.

Does Super Prophets have a Super Fund I can supply to my employer?

Yes, we certainly do. Super Prophets super fund – Whole Super accepts all the usual contribution payment methods to make it easy for you, your spouse or your employer to top up your super. Whole Super can stay with you throughout your working life. If you change jobs, just ask your new employer to contribute to your Whole Super account. For more information, please refer to the Whole Super PDS or you can read more about Super Prophets retail super fund here.

I already have some investments in my SMSF (such as property) can I transfer them to Super Prophets?

Super Prophets makes it easy and convenient to transfer your current SMSF. Simply complete the online application form and be sure to provide all the details requested in the checklist then let Super Prophets take care of the rest. When transferring to the Super Prophets service, you can choose to work with your existing accountant or we can arrange for your SMSF to be transferred from your existing accountant or SMSF administrator to us.

Our Core Features

There are countless reasons why our service is better than the rest, but here you can learn about why we’re different.